We Specialize in the Private Drain Program for the City of Chicago

Madden Sewer specializes in performing the Private Drain Program for the City of Chicago.

The description of the program is listed below from the City Website.

“The City may now repair sewer drain tiles coming from private residences, of up to four units, that are broken under the public way. This is the area from the city sidewalk to the center of the street.

Tiles proven to be broken under the public way will be repaired by the City at no cost to the property owner when the following conditions are met: A licensed sewer contractor must be hired to rod and/or make a video inspection of the drain line, and the contractor must schedule a review by a sewer inspector.

The Department of Water Management oversees the Private Drain Program.”

Schedule Your Private Drain Program Services

If you are participating in the city of Chicago’s private drain program. Contact Madden Sewer & Drain by calling 773-588-7534 to schedule your service.

Request a Call Back

Name(Required)

Phone(Required)

Email Address(Required)

Job Address

Message

CAPTCHA

Highly Trained

Frequently Asked Questions

Our team is very experienced in both residential and commercial projects with an attention to detail that guarantees client satisfaction.

Water is coming up from the floor drains in my basement; what's going on?

The odds are your Main Sewer Line is backed up. The only way to fix this is to rod out the sewer line. If your basement has an overhead sewer, something is wrong with the pump.

Why does our basement flood during heavy rains?

In most situations, there are (3) reasons why you have water in your basement during heavy rain.

1. You have a total or partial blockage in your main sewer line, and the volume of water from downspouts and outside floor drains is too much for the pipe to handle. If this is the case, rodding the main sewer line could correct the problem.

2. The city sewer can not handle the volume of water. Once the water level in the city sewer system rises to the level of your basement drains, it will start to come up in your basement. A backwater valve, flood control, or overhead sewer system is needed in this case.

3. Ground water will begin to cause seepage from the floor or foundation. In most cases, a drain tile is needed to correct the problem. However, sometimes foundation cracks are the problem and need to be sealed.

What do we do if water backs up in a single drain (sink, toilet, floor drain, etc)?

Most times, if water is backing up in only one drain in the house, that specific branch line needs to be rodded. Kitchen sink lines generally run to a Main Sink Line and can be rodded from the sink or the Main Sink Line pipe in your catch basin. Bathroom sinks, showers, and tubs should connect directly to the toilet stack in the same bathroom and can be rodded from the specific drain backing up or the toilet line. If a single floor drain is backing up, the problem is generally in the drain line for the floor drain before it connects to the Main Sewer Line.

How can payment be made?

We accept cash, credit (Visa and MasterCard), debit, and checks for our service. Payment plans can be made with Shaun Madden.

How do I set up a PDP?

In order to schedule a PDP, we have to contact the City Inspector Dept. and schedule a time that we, the inspector, and the homeowner can all make it. It usually takes 24-48 hours for the city to schedule a date and time.

How are jobs priced?

All work is priced by the job, not by the hour. Each job is different, and so there is an additional price. The price will always be given before any work is done.

What areas do you service?

Madden Sewer services the entire Chicagoland area and surrounding suburbs.

Make your appointment today, give us a call today at 773-588-7534.

Are You Fully Licensed To Do Plumbing And Sewer Work?

Yes. We hold both licenses and are fully qualified for both types of work.

Sewer License #: 1448
Plumbing License #: 058-177148.