Frequently Asked Questions
Highly Trained
Water is coming up from the floor drains in my basement; what's going on?
The odds are your Main Sewer Line is backed up. The only way to fix this is to rod out the sewer line. If your basement has an overhead sewer, something is wrong with the pump.
Why does our basement flood during heavy rains?
In most situations, there are (3) reasons why you have water in your basement during heavy rain.
1. You have a total or partial blockage in your main sewer line, and the volume of water from downspouts and outside floor drains is too much for the pipe to handle. If this is the case, rodding the main sewer line could correct the problem.
2. The city sewer can not handle the volume of water. Once the water level in the city sewer system rises to the level of your basement drains, it will start to come up in your basement. A backwater valve, flood control, or overhead sewer system is needed in this case.
3. Ground water will begin to cause seepage from the floor or foundation. In most cases, a drain tile is needed to correct the problem. However, sometimes foundation cracks are the problem and need to be sealed.
What do we do if water backs up in a single drain (sink, toilet, floor drain, etc)?
How can payment be made?
How do I set up a PDP?
How are jobs priced?
What areas do you service?
Madden Sewer services the entire Chicagoland area and surrounding suburbs.
Make your appointment today, give us a call today at 773-588-7534.
Are You Fully Licensed To Do Plumbing And Sewer Work?
Yes. We hold both licenses and are fully qualified for both types of work.
Sewer License #: 1448
Plumbing License #: 058-177148.